Terms of Service for AIDeviceMarket

Effective Date: January 1, 2025

Welcome to AIDeviceMarket, operated by AIDeviceMarket Pte. Ltd. ('we', 'us', or 'our'). By accessing or using AIDeviceMarket.com (the 'Site'), you agree to these Terms of Service.

Company Address: 18 Marina View, #12-01 Asia Square Tower 1, Singapore 018960
Phone: +6585803768
Business ID: S4184215A

1. Services

We offer professional services involving AI devices, including consultation, setup, customization, and ongoing support. Details of each service are described on the Site. A service agreement governs each engagement.

2. Information Products

We provide digital materials such as e-books, video tutorials, and online courses related to AI devices. Access to these materials is granted on a non-exclusive, non-transferable basis for individual learning purposes.

3. Goods

We sell physical devices and accessories. Orders are subject to availability. Title and risk pass upon delivery to the designated address. Please inspect shipments promptly and notify us of any damage or defect within three days of receipt.

4. Refund Policy

Our refund policy varies by offering type. Please review the relevant section below:

4.1 Services

You may request a refund within seven days of service commencement if you are not satisfied. To initiate a refund, submit a request via our contact form. Approved refunds are processed via the original payment method within 14 days.

If you wish to reschedule a service, please notify us at least 48 hours before the scheduled date. We will accommodate a new date subject to availability.

4.2 Information Products

If you encounter technical issues preventing use of digital materials, contact us within five days of purchase for support or a refund. Once full access has been granted and used, no refunds will be issued.

4.3 Goods

Unused and unopened items may be sent back within 14 days of delivery. To qualify, items must be in original packaging and condition. Initiate a send-back request via our contact form. Upon approval, we will provide shipping instructions. Refunds are processed within 14 days of receipt of the sent items.

4.4 Non-refundable Offerings

Certain custom-configured devices or one-off services are non-refundable due to the bespoke nature of the work. These exclusions will be clearly noted before purchase.

5. User Conduct

You agree to use the Site and our offerings only for lawful purposes and in accordance with these terms. You will not interfere with the operation of the Site or its infrastructure.

6. Updates to Terms

We may revise these Terms at any time. Updated terms take effect upon posting. We encourage you to review this page periodically. For questions, visit our contact form.

7. Governing Law

These Terms are governed by the laws of Singapore without regard to conflict of laws principles.

8. Contact Us

If you have any questions about these Terms, please reach out via our contact form.